Contemporary evaluation methods of library’s impact

Kai Välbe, Senior Specialist from the National Library of Estonia, discusses how the library carried out user satisfaction and impact surveys on over 16,000 active users. This is a 52 minute recording of the live stream from the Vaikuta tai kuole conference in Helsinki, Finland in September 2017. Published by Library Web TV Education Channel.

Leave a Reply

Suggest a learning resource that you like


Upskilling for library staff. A collection curated with ❤️ by Artefacto